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Shipping & Delivery FAQ

What methods of shipping does Java Jitter Print use?
At this moment we are shipping orders with UPS only but we will be adding more services in the future.
Can I use my own UPS account or courier to pick up my order?
No, unfortunately we only ship with UPS under our own account.
Does Java Jitter Print ship to PO Box addresses?
No, because UPS does not offer this service, therefore we cannot.
What is Blind Shipping?
Blind Shipping is a service we provide for customers such as designers who want unmarked packaging delivered to their clients. This prevents their clients from knowing any details in regards to where it is being printed, or how much the printing service costed.
If one job is completed before the other jobs in my order, can I have it shipped first?
Yes we can have the job shipped out before the other jobs complete, but there is additional charges. How you will charged for the single job to be shipped with UPS, also we will not credit the already charged shipping costs.
If I am from outside of Canada, am I responsible for paying and custom fees (ie. taxes, duties, etc.) on shipping?
Yes. All international customers are responsible for paying the custom fees (ie. taxes, duties, etc.) to UPS upon receiving the order. Java Jitter Print will only charge our customers for shipping fees.
Why is my address not accepted by your web site?
Please make sure that the address is spelled, abbreviated and submitted with the correct suite, unit, street number, and zip code. Any packages returned or re-routed in the event that the incorrect address is provided are subject to reshipment fee
Does Java Jitter Print combine shipments?
We always combine shipments from the jobs from a single order. We do not combine shipments with other orders whether they are placed before or after.